If you are having trouble connecting your smartphone to your inPulse:
- Try disconnecting or unpairing other Bluetooth devices.
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If you have a BlackBerry OS 7 device, ensure your inPulse is running Notification App version 3.9.4 or higher, OR that the inPulse factory/recovery mode (version 0.11 or higher) is active.
- Enter recovery mode by holding the inPulse button until you see "Loading..." on the screen.
- If you have an older BlackBerry device, use it to install the latest Default Notification App.
- (on a BlackBerry) Try resetting your BlackBerry by removing and reinserting the battery.
- (on an Android device) Try to Force Close and re-open the inPulse app.
- Try resetting your inPulse (hold down the button until it vibrates then let go).